Tool Factory is happy to announce free shipping on all our stocked items nationwide!

Delivery Location

Items offered on our website are only available for delivery to addresses in New Zealand. Any shipments outside of New Zealand are not available at this time.


Please note: We are currently unable to deliver to PO boxes. When ordering, please enter a physical address. 

Delivery Time

All orders placed online will be processed within one working day. Once the order has been processed the product should arrive within 1 - 3 working days depending on your location and the size of the product. For rural addresses, delivery may take a couple days longer. Working days are Monday to Friday, except holidays. If you would like a more specific estimate on when your product will arrive, please email us at We are happy to help. 

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at